These are unprecedented times for us all as our country and the World comes to terms with COVID-19. Nothing is more important to us than you, our loyal members, and we hope that you and your families remain safe and healthy throughout this difficult period.
Sport is part of our everyday lives and whilst there are delays and cancellations to the sporting calendar, we wanted to take this opportunity to say that we are here to help and to answer any queries relating to your Rewards4Cricket account.
We would like to let all members know that we're now taking customer queries via email only. We do apologise for any inconvenience caused and look forward to normal processes returning soon. Our email address is firstname.lastname@example.org.
If you have used points to make purchases for events that result in cancellation, refunds will be made back to your account and we will be working with our County and other cricket partners to ensure a smooth process.
We would like to thank you for your continued support of the programme as we all work together to overcome these tough times.
Please take care of yourselves and your loved ones and, hopefully, soon we will all be enjoying the cricket again this summer.
Your Rewards4Cricket team.